CONTACT US

You may find a quick answer by visiting our Information Center

 with any question you may have.

 

Can't find the answer to your question in this menu? Please send us an e-mail or chat with us online . Our customer care sweethearts will respond to your e-mail within 24 hours.

 

The phone service is limited during these Covid-19 days,  we'll serve a phone call only if we've made an agreement with it. 

 

E-mail: info@fanmusic.com,  each email from customers will be responded to in 24 hours by human beings. 

 

Online Chat: Simply click the chat button at the bottom right to start a chat with us. 

 

Online working time : Mon. - Sat. 10:00 am to 11:00 pm, UTC+8  ( Or 8:00 am to 7:00 pm PST office hours)

 

When we're offline, click the chat button to open the contact form to leave us a message.